Frequently Asked Questions

Booking

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How do i book an appointment?

Appointments for in-studio services during normal business hours are booked online. You will need to enter a valid card to reserve your appointment. You are not charged unless the time reserved results in a ‘No Show’ or Cancellation after the 24 hour grace period. If any of those situations occur, your card will be charged 50% of the booked service amount. To book online, please click HERE.
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If you have a request for a service not readily available on our booking site, such as an Off-hours, House Call or On-site Makeup, or to view details on our current business policies, please visit our Salon Policies page HEREVIEW
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How do i know if my appointment is reserved?

Your appointment is reserved is when Square sends you an email and text message with your appointment details. We also receive an alert on our end so we’re ‘in the  know’ with appointment activities.
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What safety measures have you taken during covid?

As Texas Licensed Estheticians, we prove to the state we can safely and sanitarily perform beauty services. Our license obligates us by law to have hospital grade disinfectants and practice doctor-like protocols for the protection of every consumer. Because of this, we’re already accustomed to strict sanitation but we’re taking it a step further by thoroughly sanitizing our entire workspace with board approved disinfectants, before and after every client.

Since we must make close contact to perform our services, we wear personal protective equipment and follow recommended protocols. Most importantly we do whatever makes you comfortable. Please see our Salon Policies below for more info.

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How do i ‘sign in’ to your booking site?

On our sign in page, enter your mobile number. Square will send you a text with a ‘sign in’ code. Type in the code and from there you may view your upcoming appointments, make changes and see your history 24/7. Data rates apply according to your mobile plan.
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What if there’s a technical issue on your site?

To minimize issues, we advise to keep your web browser up to date. If you have firewall features, pop-up blockers or cookies disabled, you may encounter problems with the booking process. If Square’s server is still giving you issues, please text us at 210-960-2308 so we can assist with manually booking your appointment.

Salon Policies

For details on our current business policies such as Cancellation Policy,
Covid Guidelines and Salon Etiquette, please click below.